The Venue

“The Pav” as the locals call it is a venue that boasts several food and beverage offerings across three levels.

With a bustling family-friendly casual dining offering downstairs, a mid-level cocktail bar, tapas-and-wine bar and grand dining room, that leaves you walking up to your final destination; an open-air rooftop terrace overlooking one of Australia's most iconic beaches - a fun and relaxed environment where there is truly something for everyone.

This multi-faceted venue holds four indoor and outdoor bars, a huge wrap-around balcony with the best sea views, and a mouth-watering Mediterranean menu, you’re guaranteed a good time.

The Role

This is an incredible opportunity to join The Pavilion team as Operations Manager. Be a part of guiding the business, developing our future leaders and giving our guests a world-class experience. The role affords the opportunity to learn from a team of passionate hospitality professionals as well as be a part of one of Merivale’s most iconic locations.

We are looking for someone who is committed to embedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other.

Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small!

To be successful in this role, you will need to:

• Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
• Lead & coach a diverse team of people. Ensuring that team culture is guest focused, community led, and sales driven.
• Competency to drive the financial results of the department. Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in the management of financial controls.
• Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
• Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.